Valueguest Cookie Policy

Cookies consist of portions of code installed in the browser that assist the Owner in providing the Service according to the purposes described. Some of the purposes for installing cookies may also require the consent of the user.
When the installation of Cookies takes place on the basis of consent, this consent can be freely revoked at any time by following the instructions contained in this document.

Technical and aggregate statistical cookies

Activities strictly necessary for the functioning of
Valueguest uses Cookies to save the User’s session and to carry out other activities that are strictly necessary for the functioning of Valueguest, for example in relation to the distribution of traffic.

Activity
regarding the saving of preferences, optimization and statistics Valueguest uses Cookies to save browsing preferences and to optimize the User’s browsing experience. These cookies include, for example, those for setting the language and currency or for the management of statistics by the owner of the site.

Other types of cookies or third-party tools that could install
some of the services listed below collect statistics in aggregate and anonymous form and may not require the consent of the user or could be managed directly by the owner – depending on what is described – without the help of third parties.
If among the tools indicated below there were services managed by third parties, these could – in addition to what is specified and also without the knowledge of the Owner – perform User tracking activities. For detailed information on this, it is advisable to consult the privacy policies of the services listed.

Interaction with live chat platforms
This type of service allows you to interact with live chat platforms, managed by third parties, directly from the Valueguest pages. This allows the User to contact the Valueguest support service or Valueguest to contact the User while he is browsing its pages.
In the event that an interaction service with live chat platforms is installed, it is possible that, even if the Users do not use the service, it collects Usage Data relating to the pages in which it is installed. Additionally, live chat conversations may be recorded.

Crisp Widget (Crisp IM SARL)
The Crisp Widget is an interaction service with the Crisp live chat platform, provided by Crisp IM SARL.
Personal Data collected: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service.
Place of processing: France – Privacy Policy.

Statistics
The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior.
Google Analytics (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google uses the Personal Data collected for the purpose of tracing and examining the use of Valueguest, compiling reports and sharing them with other services developed by Google.
Google may use the Personal Data to contextualize and personalize the advertisements of its own advertising network.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy – Opt Out. Subject adhering to the Privacy Shield.

Displaying content from external platforms
This type of service allows you to view content hosted on external platforms directly from the pages of Valueguest and interact with them.
In the event that a service of this type is installed, it is possible that, even if the Users do not use the service, it collects traffic data relating to the pages in which it is installed.

Headway Widget (Oskar Krawczyk / Piotr Zalewa) Headway
Widget is a content viewing service operated by Headway and Oskar Krawczyk / Piotr Zalewa.
Personal Data collected: Cookies and Usage Data.
Place of processing: Poland – Privacy Policy.

How can I express consent to the installation of Cookies?
In addition to what is indicated in this document, the User can manage preferences relating to Cookies directly within their browser and prevent – for example – third parties from installing them. Through the browser preferences it is also possible to delete the Cookies installed in the past, including the Cookie in which the consent to the installation of Cookies by this site is eventually saved. The User can find information on how to manage Cookies with some of the most popular browsers, for example at the following addresses: Google Chrome, Mozilla Firefox, Apple Safari and Microsoft Internet Explorer.
With reference to Cookies installed by third parties, the User can also manage their settings and withdraw consent by visiting the relative opt out link (if available), using the tools described in the third party’s privacy policy or by contacting the third party directly.
Notwithstanding the foregoing, the User may use the information provided by EDAA (EU), Network Advertising Initiative (USA) and Digital Advertising Alliance (USA), DAAC (Canada), DDAI (Japan) or other similar services. With these services it is possible to manage the tracking preferences of most advertising tools. The Owner, therefore, advises Users to use these resources in addition to the information provided in this document.

Data Controller
ValueGuest sas., With registered office in 400 Avenue Roumanille, Biot France
Representative in the EU:
Silvia Stefanoni, Avenue Pierre Courie 3 Antibes, France. Email: silvia@valueguest.com
Data Protection Officer:
Silvia Stefanoni, Avenue Pierre Courie 3 Antibes, France. Email: silvia@valueguest.com
Owner contact email: privacy@Valueguest.com

Since the installation of third-party Cookies and other tracking systems through the services used within Valueguest cannot be technically controlled by the Owner, any specific references to Cookies and tracking systems installed by third parties are from be considered indicative. To obtain complete information, the User is invited to consult the privacy policy of any third party services listed in this document.
Given the objective complexity surrounding the identification of technologies based on Cookies, Users are encouraged to contact the Owner should they wish to receive any further information on the use of Cookies by Valueguest.

Definitions and legal references

Personal Data (or Data)
Any information that, directly or indirectly, also in connection with any other information, including a personal identification number, makes a natural person identified or identifiable constitutes personal data.

Usage Data
This is the information collected automatically through Valueguest (also from third-party applications integrated into Valueguest), including: the IP addresses or domain names of the computers used by the User connecting with Valueguest, the addresses in URI (Uniform Resource Identifier ), the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.) the country of origin , the characteristics of the browser and the operating system used by the visitor, the various temporal connotations of the visit (for example the time spent on each page) and the details relating to the itinerary followed within the Application,with particular reference to the sequence of the pages consulted, to the parameters relating to the operating system and the IT environment of the User.

User
The individual using Valueguest who, unless otherwise specified, coincides with the Data Subject.

Interested
The natural person to whom the Personal Data refers.

Data Processor (or Manager) The natural person, legal person, public administration and any other body that processes personal data on behalf of the Data Controller, as set out in this privacy policy.

Data Controller (or Data Controller)
The natural or legal person, public authority, service or other body which, individually or together with others, determines the purposes and means of the processing of personal data and the tools adopted, including the measures security related to the operation and use of Valueguest. The Data Controller, unless otherwise specified, is the owner of Valueguest.

Valueguest (or this Application)
The hardware or software tool through which the Personal Data of Users are collected and processed.

Service
The Service provided by Valueguest as defined in the relative terms (if available) and on this site / application.

European Union (or EU)
Unless otherwise specified, any reference to the European Union contained in this document is intended to be extended to all current member states of the European Union and the European Economic Area.

Cookie
Small piece of data stored in the User’s device.
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Legal references
This privacy statement has been drawn up on the basis of multiple legislative systems, including articles 13 and 14 of Regulation (EU) 2016/679.
Unless otherwise specified, this privacy policy applies exclusively to Valueguest.
Last modified: November 23, 2018
iubenda hosts this page and collects the Personal Data strictly necessary for the contents of this page to be available
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