What is ValueGuest?
ValueGuest is online software for short-term and holiday rentals. It brings together a calendar with channel sync, self check-in with ID scanning, submissions to Alloggiati Web and ISTAT, tourist tax (tassa di soggiorno), digital contracts, smart locks, automated messages, the Homebook and a website for direct bookings.
Does ValueGuest really send guest forms to Alloggiati Web?
Yes. Enter your property’s Alloggiati Web credentials once (it’s the Italian State Police portal): ValueGuest sends your guests’ forms automatically, even scheduling them for future check-ins, and keeps the receipts on file. If the portal rejects a form, the error appears on that form, telling you what to fix.
Which regions does ISTAT reporting cover?
ValueGuest submits ISTAT guest data through Ross1000/Turismo5 (including Lazio, Lombardy, Veneto, Piedmont, Emilia-Romagna, Tuscany, Liguria, Marche, Abruzzo, Sardinia, Calabria, Basilicata and Molise), RiceStat (Tuscany and Apulia), ISPAT (Trento) and Turistat (Sicily), and prepares the files for Campania and DMS Puglia.
Does it work with Airbnb and Booking.com?
Yes. Connect each property to Airbnb, Booking.com, VRBO or any channel that provides an iCal link: bookings are imported and kept up to date automatically on your ValueGuest calendar.
How much does ValueGuest cost?
One subscription per property, with everything included: €4 a month or €40 a year, excluding VAT. You can try it free for 30 days, with no credit card.
Do I need to install anything? Do guests need to download an app?
No. ValueGuest runs in the browser, on your computer or your phone. Guests open the check-in, the Homebook or the contract from a simple link or QR code, with no app and no account.
How are guests’ documents protected?
ID photos are deleted automatically after the stay, and identity data is anonymised after check-out, keeping only the statistics. On request, you can export a guest’s data, as the GDPR requires.
Any other questions? Get in touch