Concierge · Homebook · Website Builder

The short-term rental software that does the paperwork for you

Airbnb and Booking.com bookings on one calendar, self check-in with ID scanning, and Alloggiati Web forms, ISTAT and tourist tax handled automatically. You look after your guests. ValueGuest takes care of the rest.

  • 30-day free trial
  • No credit card needed
  • Then from €4 per property a month
ValueGuest

What is ValueGuest?

Online short-term rental software that brings your bookings, guests, compliance and messages together, instead of spreadsheets, police portals and messages copied out by hand.

Who is it for?

For people who let out an apartment in their spare time, and for property managers running dozens of properties with a team. Same product, same simplicity, from 1 to 100 properties.

What problems does it solve?

  • Alloggiati Web forms typed in by hand, one guest at a time.
  • ISTAT reports and tourist tax worked out again every month.
  • Bookings scattered across Airbnb, Booking.com and direct contacts.
  • The same messages, instructions and codes sent to every guest.

How does it work?

Add your properties, connect your channels with an iCal link and switch on the modules you need. From then on, guests check themselves in and ValueGuest sends the data to the authorities.

See all features →
Features

The whole stay, from booking to check-out

The tools you use every day, connected to each other and working from the same data.

Calendar and channels

All your bookings on one timeline

Connect Airbnb, Booking.com and VRBO with an iCal link: bookings come in on their own and update in the background. See every property and every day at a glance, with one colour per channel.

  • Automatic iCal sync with the main channels
  • Properties × days timeline, with a colour for each channel
  • Booking details with guests and compliance status
Self check-in

Guests check themselves in, from their phone

Send a link by email or WhatsApp: the guest takes a photo of their ID, ValueGuest reads the details and fills in the registration form. Everything reaches you ready to go, with no photocopies and no back-and-forth.

  • A link per property or per booking
  • Reads passports and ID cards (OCR and MRZ)
  • Required fields and documents set per property
Automated messages

Repetitive messages send themselves

Confirmation, check-in link, arrival instructions, thank-you: write your templates once, using the booking details, and ValueGuest sends them at the right moment.

  • Templates with placeholders: guest name, dates, links, door code
  • Scheduled around booking, check-in and check-out
  • One template for all your properties, or one per property
Digital contracts

Contracts signed before arrival

Set up your contract templates with the booking fields already filled in. The guest signs online with a code sent by email, and you both receive the signed PDF.

  • Templates with dynamic fields filled in from the booking
  • E-signature with OTP code and audit trail
  • Signed PDF sent automatically, DocuSign optional
Smart locks

A different door code for every stay

Connect your TTLock or Nuki locks: ValueGuest creates a code that only works for the dates of the stay and sends it to the guest once check-in is complete.

  • TTLock and Nuki locks, or manual codes
  • Code active only between check-in and check-out
  • Sent to the guest after self check-in
Homebook

Your house guide, in your guests’ pocket

Wi-Fi, arrival instructions, house rules and your favourite local spots, in a digital guide that opens with a QR code. No more ‘what’s the Wi-Fi password?’.

  • Wi-Fi, arrival, rules and contacts on a single page
  • Recommended places with Google Maps and ‘Go there’
  • Opens from a QR code or a link, in several languages
Website Builder

A direct booking website, with no commission

Build a micro-site for your property in minutes, with photos, amenities and your own colours. Booking requests come straight to you, with no middlemen.

  • A micro-site for every property, in your brand colours
  • Booking requests sent straight to you
  • No code at all, ready to share
Tailored to you

One property or a hundred: same product

You set up each property just once. From then on, ValueGuest does the work.

  1. Add your properties

    Address, photos and details: one listing for each apartment, house or room.

  2. Connect your channels

    Paste the iCal link from Airbnb, Booking.com or VRBO: bookings come in on their own.

  3. Switch on the modules

    Self check-in, Alloggiati Web, ISTAT, contract, lock: turn on only what you need.

  4. Invite your team

    Team members only see the properties you assign to them, nothing more.

From 1 to 100+ properties

Same interface, with denser lists and filters as your portfolio grows.

Access per property

Each team member only works on the properties you give them.

All included

Concierge, Homebook and Website Builder in the same subscription.

Compliance

Alloggiati Web, ISTAT and tourist tax, done automatically

Paperwork is the heaviest part of a host’s job. ValueGuest turns it into a list of clear statuses: sent, scheduled, needs fixing.

  • Alloggiati WebGuest forms go out automatically, even scheduled for future check-ins, and the receipts are kept on file.
  • ISTAT in 17 regionsDirect submission to Ross1000/Turismo5, RiceStat, ISPAT and Turistat, plus ready-made files for Campania and DMS Puglia.
  • Tourist taxCalculated per guest and per night, with exemptions, plus a summary export for the municipality.
  • Errors explainedEvery error shows up on the form it belongs to, telling you exactly what to fix.
Benefits

Why choose ValueGuest?

Less time on portals and messages, more time for your guests.

Everything included, one price

Concierge, Homebook and Website Builder from €4 per property a month, with no paid add-ons.

See pricing →

Built for Italy

Alloggiati Web, regional ISTAT reporting and the tourist tax are the heart of the product, not an add-on.

Your brand stays yours

Check-in, Homebook and website show your property and your colours, not our logo.

On your phone or computer

Nothing to install: it works in the browser, for you and for your guests.

Products

Three products, one subscription

Elsewhere you’d pay for a management tool plus three separate services. Here, it’s all included.

  • Concierge

    Day-to-day management and the paperwork.

    • Alloggiati Web and ISTAT
    • Tourist tax
    • Self check-in and check-out
    • Digital contracts
    • Automated messages and team
    Explore self check-in →
  • Homebook

    The digital guide for your guests.

    • Opens from a QR code or link
    • Wi-Fi, arrival and house rules
    • Recommended places on a map
    • Multiple languages
    Explore the Homebook →
  • Website Builder

    The website for direct bookings.

    • No-code micro-site
    • Photos, amenities and your colours
    • Direct booking requests
    • Zero commission
    Explore the Website Builder →
Pricing

One subscription, everything included

You pay per property. No extra modules, no commission on bookings.

Property manager

Custom

 

  • Many properties and multiple teams
  • Access per property
  • Import of your existing data
  • Guided setup
Let’s talk

Tailored quote

FAQ

Frequently asked questions

What is ValueGuest?

ValueGuest is online software for short-term and holiday rentals. It brings together a calendar with channel sync, self check-in with ID scanning, submissions to Alloggiati Web and ISTAT, tourist tax (tassa di soggiorno), digital contracts, smart locks, automated messages, the Homebook and a website for direct bookings.

Does ValueGuest really send guest forms to Alloggiati Web?

Yes. Enter your property’s Alloggiati Web credentials once (it’s the Italian State Police portal): ValueGuest sends your guests’ forms automatically, even scheduling them for future check-ins, and keeps the receipts on file. If the portal rejects a form, the error appears on that form, telling you what to fix.

Which regions does ISTAT reporting cover?

ValueGuest submits ISTAT guest data through Ross1000/Turismo5 (including Lazio, Lombardy, Veneto, Piedmont, Emilia-Romagna, Tuscany, Liguria, Marche, Abruzzo, Sardinia, Calabria, Basilicata and Molise), RiceStat (Tuscany and Apulia), ISPAT (Trento) and Turistat (Sicily), and prepares the files for Campania and DMS Puglia.

Does it work with Airbnb and Booking.com?

Yes. Connect each property to Airbnb, Booking.com, VRBO or any channel that provides an iCal link: bookings are imported and kept up to date automatically on your ValueGuest calendar.

How much does ValueGuest cost?

One subscription per property, with everything included: €4 a month or €40 a year, excluding VAT. You can try it free for 30 days, with no credit card.

Do I need to install anything? Do guests need to download an app?

No. ValueGuest runs in the browser, on your computer or your phone. Guests open the check-in, the Homebook or the contract from a simple link or QR code, with no app and no account.

How are guests’ documents protected?

ID photos are deleted automatically after the stay, and identity data is anonymised after check-out, keeping only the statistics. On request, you can export a guest’s data, as the GDPR requires.

Any other questions? Get in touch

Ready to hand the paperwork over to ValueGuest?

Create your account in minutes and set up your first property.

Start for free 30-day free trial · No credit card needed